Folderllm - FAQ

FolderLM FAQ: Everything You Need to Know

FolderLM is a productivity layer built for NotebookLM users who want better organization, faster navigation, and a cleaner workflow. If your NotebookLM workspace is growing with many notebooks, sources, projects, prompts, and research topics, FolderLM helps you manage everything more easily without changing how NotebookLM works.

This FAQ answers the most common questions about FolderLM, including features, privacy, setup, troubleshooting, feedback, and support.

1. What is FolderLM?

FolderLM is a Chrome extension designed to improve the NotebookLM experience.

It helps users organize, manage, search, and work with NotebookLM notebooks more efficiently. Instead of scrolling through a long list of notebooks, FolderLM gives you extra productivity tools such as folders, dashboard views, prompt management, source tools, bulk import, and more.

FolderLM does not replace NotebookLM. It works as an additional layer on top of NotebookLM to make your workflow cleaner and faster.

2. Why was FolderLM created?

NotebookLM is powerful, but as users create more notebooks and add more sources, the workspace can become difficult to manage.

Common problems users face include:

Too many notebooks on the home page
Difficulty finding the right notebook quickly
No folder-style organization
Repeating the same prompts again and again
Managing sources manually
Moving between notebooks slowly
Wanting a cleaner dashboard for research or project work

FolderLM was created to solve these workflow problems and make NotebookLM easier to use for students, researchers, professionals, creators, and teams.

3. What can I do with FolderLM?

FolderLM adds several helpful tools to your NotebookLM workflow.

Main features include:

Organize NotebookLM notebooks into folders
View notebooks from a clean dashboard
Search and manage notebooks faster
Use a prompt library for repeated prompts
Import pages or content into notebooks
Manage sources more easily
Merge notebook-related work where supported
Use full-screen mode for a better writing or research experience
Copy responses with citations where available
Sync folder organization across devices
Send feedback, report bugs, request features, and contact support

The goal is simple: make NotebookLM feel more organized, faster, and easier to use.

4. Is FolderLM made by Google?

No. FolderLM is an independent Chrome extension built to improve the NotebookLM workflow.

* Disclaimer: FolderLM is not created by Google and is not officially affiliated with Google or NotebookLM. It is designed as a productivity tool for users who already use NotebookLM. NotebookLM remains Google’s product. FolderLM only adds extra organization and workflow features around it.

5. Does FolderLM replace NotebookLM?

No. FolderLM does not replace NotebookLM.

You still use NotebookLM for your notebooks, sources, AI responses, summaries, and research work. FolderLM simply helps you organize and access your NotebookLM workspace more efficiently.

Think of FolderLM as a clean productivity layer for NotebookLM.

6. Who should use FolderLM?

FolderLM is useful for anyone who uses NotebookLM regularly.

It is especially helpful for:

Students managing study notebooks
Researchers working with many sources
Creators organizing content ideas
Professionals managing client or project research
Teams using NotebookLM for internal knowledge
Founders, product managers, and analysts working with many notes
Anyone who wants folders, search, prompts, and better navigation inside NotebookLM

If you only have one or two notebooks, FolderLM may feel optional. But if your NotebookLM workspace is growing, FolderLM can save time and reduce clutter.

7. What are folders in FolderLM?

Folders let you group related NotebookLM notebooks together.

For example, you can create folders like:

Research
Client Work
Study Material
Product Ideas
Marketing
Personal Notes
Business Documents
Course Notes
Startup Planning

Folders make it easier to find the right notebook without scrolling through your full NotebookLM list.

8. Does FolderLM move my notebooks out of NotebookLM?

No. Your notebooks stay inside NotebookLM.

FolderLM only helps organize your view and workflow. It does not remove your notebooks from NotebookLM or move your notebook content somewhere else.

Your notebook content remains in NotebookLM.

9. What does “Sync folders” mean?

Sync folders means your FolderLM organization can stay available across devices when supported by your account setup.

For example, if you organize notebooks into folders on one device, FolderLM can help keep that organization available when you use another device with the same account.

Your NotebookLM content still stays in NotebookLM. FolderLM focuses on your organization layer, such as folder structure and notebook arrangement.

10. What is the FolderLM dashboard?

The FolderLM dashboard gives you a cleaner way to view and manage your NotebookLM notebooks.

Instead of only relying on the default NotebookLM home page, the dashboard helps you:

See notebooks in an organized layout
Search notebooks faster
Open notebooks quickly
Manage folders
Access productivity tools
Keep your workspace cleaner

The dashboard is designed to feel simple, calm, and close to NotebookLM’s native style.

11. What is the Prompt Library?

The Prompt Library helps you save and reuse prompts.

If you often ask similar questions in NotebookLM, you do not need to rewrite them every time. You can save useful prompts and reuse them when needed.

Examples of prompts you may save:

Summarize this source in simple language
Extract key points from this document
Create study notes from this material
Generate questions and answers
Compare these sources
Create a meeting summary
Identify action items
Explain this topic like I am a beginner

This is useful for students, researchers, writers, analysts, and anyone who repeats similar workflows.

12. What is bulk import?

Bulk import is designed to make it easier to bring content or pages into your NotebookLM workflow.

Instead of manually handling every item one by one, FolderLM can help speed up the import process where supported.

This is especially useful when you are collecting research, saving references, or building notebooks from multiple sources.

13. What does “Import Current Page” mean?

Import Current Page lets you quickly import or send the page you are currently viewing into your NotebookLM workflow.

For example, if you are reading a webpage, article, document, or research page, FolderLM can help you send that content into the selected notebook where supported.

This helps reduce manual copy-paste work.

14. What are source tools?

Source tools help you manage and work with NotebookLM sources more efficiently.

Depending on the current version and supported pages, source tools may help with actions related to:

Viewing source information
Managing source-related workflows
Working with downloaded or imported sources
Improving source navigation
Reducing repetitive source handling

FolderLM’s goal is to make source-heavy NotebookLM work easier and more organized.

15. What is “copy with citations”?

Copy with citations helps users copy NotebookLM responses while preserving citation context where citations are available.

This is useful when you want to reuse NotebookLM output in:

Research notes
Reports
Study documents
Articles
Internal summaries
Client work
Reference material

Citation availability depends on what NotebookLM shows on the page. If citations are not available in the current response, FolderLM may not be able to copy them.

16. Does FolderLM support multiple languages?

FolderLM is being built with multi-language support in mind.

Some parts of the extension may support multiple languages depending on the version. Notebook names, folder names, and prompt titles created by users may remain as originally written because they come from user input or NotebookLM itself.

The goal is to make FolderLM easier to use for people across different languages and regions.

17. Is FolderLM safe to use?

FolderLM is designed as a productivity tool that improves organization and workflow around NotebookLM.

Your notebook content stays in NotebookLM. FolderLM focuses on helping you manage the workspace layer, such as organization, folders, interface tools, and productivity actions.

! Security Tip: As with any browser extension, you should always install FolderLM only from the official Chrome Web Store listing and review the permissions before installing.

18. Can FolderLM see all my NotebookLM content?

FolderLM is designed to help organize and interact with your NotebookLM workspace through the browser extension experience.

The product goal is not to read or sell your private notebook content. Your NotebookLM content remains inside NotebookLM.

FolderLM may need limited access to page information in order to provide features such as notebook organization, importing, dashboard management, and workflow tools. The exact permissions depend on the Chrome extension version and what features are active.

19. Does FolderLM store my NotebookLM content?

FolderLM is designed so that notebook content stays in NotebookLM.

FolderLM may store organization-related data such as folders, notebook references, settings, or preferences needed to make the extension work across sessions or devices.

The main purpose of stored data is to keep your FolderLM organization available and useful, not to replace NotebookLM storage.

20. Why does FolderLM need browser permissions?

FolderLM needs browser permissions so it can work with NotebookLM pages and provide extension features.

For example, permissions may be required to:

Detect NotebookLM pages
Show FolderLM tools inside the browser
Help import the current page
Manage dashboard actions
Sync organization settings
Improve notebook navigation

Browser extensions need permissions to interact with pages. FolderLM uses these permissions to provide its productivity features.

21. How do I install FolderLM?

You can install FolderLM from the Chrome Web Store.

Basic steps:

Open the FolderLM Chrome Web Store listing.
Click Add to Chrome.
Confirm the installation.
Open NotebookLM.
Open the FolderLM extension from your browser toolbar.
Sign in if required.
Start organizing your notebooks.

After installation, FolderLM should appear as a browser extension and provide access to its dashboard and tools.

22. Do I need a FolderLM account?

Some features may require signing in, especially if you want folder organization or settings to stay available across devices.

Account access may be used for:

Syncing folders
Saving preferences
Keeping organization available
Managing user-specific settings

If you only use local features, some actions may work without full account-based sync, depending on the extension version.

23. Can I use FolderLM with a work or school Google account?

FolderLM is designed to work with Google-based workflows, but work or school accounts may have restrictions depending on your organization’s admin settings.

If you face login or access issues with a work or school account, possible causes include:

Your organization blocks third-party extensions
Google OAuth restrictions are enabled
Admin approval is required
Browser extension permissions are limited
Workspace policies prevent sign-in

If this happens, contact your organization admin or reach out through FolderLM support.

24. FolderLM is not showing my notebooks. What should I do?

Try the following steps:

Refresh the NotebookLM page.
Make sure you are signed in to the correct Google account.
Open NotebookLM in a browser tab.
Reopen the FolderLM extension.
Check if Chrome has disabled the extension.
Make sure FolderLM is updated to the latest version.
Try signing out and signing back in.
Restart Chrome.

If the issue continues, use the Report a Bug or Contact Support form and include screenshots if possible.

25. Why do I see “Untitled notebook” or “Loading Notebook”?

This can happen when FolderLM has not yet received the final notebook title from NotebookLM.

Possible reasons:

The notebook is newly created
NotebookLM has not fully loaded yet
The page needs to be refreshed
FolderLM needs to sync notebook metadata
The notebook title is still being detected

Usually, refreshing NotebookLM or opening the notebook once can help FolderLM detect the correct title.

26. Why does FolderLM need NotebookLM to be open sometimes?

Some FolderLM features depend on information that appears inside NotebookLM pages.

If NotebookLM is not open or has not loaded after installing FolderLM, FolderLM may need to open or refresh NotebookLM so it can detect notebook information correctly.

This helps FolderLM show accurate notebook names, folders, and organization data.

27. What should I do if import is not working?

If import is not working, try these steps:

Make sure you are on a supported page.
Check that NotebookLM is open and logged in.
Select the correct notebook before importing.
Refresh the current page.
Refresh NotebookLM.
Reopen the FolderLM popup.
Try again after a few seconds.
Make sure the extension is updated.

If the issue still happens, report it with details such as browser, operating system, page type, and screenshots.

28. What should I do if sync is not working?

If folder sync is not working:

Check your internet connection.
Make sure you are signed in.
Confirm you are using the same account on both devices.
Refresh the FolderLM dashboard.
Reopen the extension popup.
Restart Chrome.
Update FolderLM to the latest version.

If the problem continues, contact support and mention when the sync issue started.

29. What should I do if a feature looks broken after NotebookLM updates?

NotebookLM may update its interface from time to time. Since FolderLM works on top of NotebookLM, some features may need updates when NotebookLM changes its page structure or behavior.

If something suddenly stops working:

Refresh NotebookLM
Restart Chrome
Check for FolderLM updates
Report the issue with a screenshot
Mention which NotebookLM page or feature was affected

Your bug report helps the team fix compatibility issues faster.

30. How do I report a bug?

Use the Report a Bug form.

When reporting a bug, include:

What you were trying to do
What happened instead
What you expected to happen
Which area was affected
Browser name
Operating system
Error message, if any
Screenshot or screen recording, if possible

Good bug reports help the team understand and fix issues faster.

31. How do I request a feature?

Use the Request a Feature form.

You can share:

The feature you want
The problem it solves
How often you would use it
Which part of FolderLM it relates to
Any examples from other tools
Screenshots or mockups if you have them

Feature requests help shape FolderLM’s roadmap.

32. How do I send general feedback?

Use the Send Feedback form.

This is best for:

General thoughts
Suggestions
Things you liked
Things you did not like
UX improvements
Small ideas
Product experience feedback

You do not need to write a long message. Even short feedback is helpful.

33. What happens if I give FolderLM a low rating inside the extension?

If you choose a lower rating, FolderLM may ask you to share what went wrong through a feedback form.

This helps the team understand whether you faced:

A bug
A technical issue
A confusing workflow
A missing feature
A performance problem
An import or sync issue
A problem with folders, sources, or prompts

The goal is to fix the issue and improve the product experience.

34. What happens if I give FolderLM a high rating?

If you are satisfied with FolderLM, you may be redirected to leave a review on the Chrome Web Store.

Positive reviews help other NotebookLM users discover FolderLM and understand how it can improve their workflow.

35. How can I contact support?

Use the Contact Support form for direct help.

You can contact support for:

Account questions
Login issues
Product questions
Technical issues
Import or sync problems
Extension setup help
General support

When contacting support, include your email and a clear description of the problem.

36. How quickly will support respond?

FolderLM aims to respond as soon as possible.

For support forms, the confirmation message may say that the team will connect within the next 2 hours. Actual response time may depend on issue complexity, time zone, and support availability.

For urgent bugs, include screenshots, error messages, and steps to reproduce the issue.

37. Can businesses contact FolderLM?

Yes. Businesses can contact FolderLM for partnership and advertising inquiries.

Current business inquiries may include:

Advertising opportunities
Brand collaborations
Sponsorships
Affiliate or promotion opportunities
Co-marketing
Media or press inquiries
Related partnership discussions

If you are interested in working with FolderLM, use the Partnership & Advertising Inquiries form.

38. Does FolderLM currently offer pricing plans?

FolderLM may not currently have public pricing plans available.

If you are interested in business, advertising, sponsorship, or partnership opportunities, use the business inquiry form instead of a pricing form.

39. Can I use FolderLM for team workflows?

FolderLM can help individuals and teams stay more organized in NotebookLM.

Teams may find FolderLM useful for:

Research folders
Shared project organization
Client work
Internal knowledge workflows
Prompt reuse
Faster notebook navigation
Source-heavy workflows

Team support may depend on the current version and account setup.

40. Can FolderLM organize shared notebooks?

FolderLM may show or organize notebooks based on what NotebookLM makes available to your account and browser session.

Shared notebooks can sometimes behave differently from owned notebooks, especially in counts, permissions, or visibility. If you notice a mismatch between shared and owned notebooks, report it so the team can investigate.

41. Why do notebook counts sometimes look different?

Notebook counts may differ because of:

Shared notebooks
Owned notebooks
Recently created notebooks
Deleted or archived notebooks
Sync delay
NotebookLM loading behavior
Multiple Google accounts
Browser session mismatch

If the count looks wrong, refresh NotebookLM and FolderLM. If it still looks incorrect, submit a bug report.

42. Does FolderLM change my NotebookLM data?

FolderLM is designed to help with organization and workflow actions. It should not randomly change your NotebookLM content.

Some actions, such as import-related workflows or source-related workflows, may interact with NotebookLM based on what you intentionally do inside the extension.

Always review actions before importing, merging, or changing notebook-related items.

43. Can I uninstall FolderLM?

Yes. You can uninstall FolderLM from Chrome like any other extension.

Basic steps:

Open Chrome.
Go to Extensions.
Find FolderLM.
Click Remove.

After removing FolderLM, NotebookLM will continue to work normally.

44. Will my notebooks disappear if I uninstall FolderLM?

No. Your NotebookLM notebooks stay in NotebookLM.

Uninstalling FolderLM removes the extension from Chrome. It does not delete your NotebookLM notebooks.

FolderLM organization data, such as folders or preferences, may no longer be available in the extension after uninstalling or clearing related data.

45. How do I update FolderLM?

Chrome usually updates extensions automatically.

You can also manually check:

Open Chrome Extensions.
Turn on Developer Mode.
Click Update.
Reopen FolderLM.

Keeping FolderLM updated helps ensure better compatibility with NotebookLM changes.

46. What browser does FolderLM support?

FolderLM is primarily designed for Chrome.

It may also work on Chromium-based browsers such as Edge or Brave, depending on extension compatibility and browser permissions.

For the best experience, use the latest version of Google Chrome.

47. Does FolderLM work on mobile?

FolderLM is a Chrome extension, so it is mainly designed for desktop browser use.

Most mobile browsers do not support Chrome extensions in the same way desktop Chrome does. For best results, use FolderLM on a desktop or laptop.

48. Why is FolderLM designed to look simple and minimal?

FolderLM is designed to feel close to the NotebookLM experience.

The interface focuses on:

Clean white backgrounds
Soft panels
Rounded cards
Light borders
Minimal shadows
Calm blue and purple accents
Simple buttons
Clear spacing

The goal is to make FolderLM feel like a natural productivity layer, not a heavy or distracting tool.

49. What should I do if something feels confusing?

Send feedback.

FolderLM is actively improving, and UX feedback is very valuable. If something feels confusing, unclear, slow, or difficult, use the Send Feedback form and describe what you expected.

Helpful feedback examples:

“I could not find the folder button.”
“The sync message was confusing.”
“The import flow needs clearer steps.”
“I expected the prompt to insert automatically.”
“The source page layout was hard to understand.”

Small details help improve the product.

50. Where can I follow FolderLM updates?

You can follow FolderLM updates through official product pages, launch pages, community posts, or update announcements shared by the FolderLM team.

You can also use the feedback and feature request forms to suggest what should be added next.

Final Note

FolderLM is built for people who love NotebookLM but want a cleaner, more organized, and faster workflow.

Whether you are managing study material, research documents, business notes, client projects, or content ideas, FolderLM helps you keep your NotebookLM workspace easier to use.

If you have feedback, a bug report, or a feature idea, the FolderLM team would love to hear from you.